Terms & Conditions

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We endeavor to dispatch all orders within 2 days of receiving your payment.  All deliveries should be received within 2–5 days of ordering, unless specified otherwise in the product description. Deliveries to rural address may take 2-3 days longer than standard deliveries.  If your order is likely to exceed the timeframe, we'll e-mail you within 24 hours to let you know when it will be available. You may choose to wait, or cancel your order.  If an item is shown “out of stock” on our site, please contact us for availability, we have new shipments arriving every month and can reserve your product for you.

All shipping within New Zealand will be door to door courier. NZ Deliveries to rural addresses or post office boxes may be sent via NZ post.

BIGYARD Golf NZ does not ship goods outside of New Zealand. International customers pleases refer to our globle distributor page for a supplier near you. 

Refunds & Returns
If you are not satisfied with your purchase, due to faulty workmanship or damage, you may return it within 7 days, unused/unopened, and in the original packaging, and we will either replace, exchange, or give you a refund for the cost of the goods (excluding freight). Replacements are subject to stock availability.  Goods being returned remain the responsibility of the customer until they reach us, as we cannot be held responsible for goods lost in transit.

Any personal information collected on this website will only be used by T & E PAYNE LTD T/A BIGYARD Golf NZ (OCEANIA Agent, Importer & Distributor of Golf Products) and not given or sold to any third party.

New Zealand Customers Can Now Purchase online with Q Card 

You can now use your Q Card to make online purchases at bigyardgolfballs.co.nz* and receive at least 3 months no payments and no interest (Payment Holiday) on your purchase.

On promotional days (as advertised from time to time) you could get an extended Payment Holiday period.  Click here for current offer terms and conditions.
(link to here: http://www.qcard.co.nz/index.php/terms-a-conditions/546-qeftpos-legal-disclosures)

To use Q Card online simply select 'Credit Card' as your payment type when you check-out, enter your Q Card number, expiry date and CVV number. (Your CVV number is a 3 digit number displayed on the back on your Q Card).

What is Q Card?

Q Card is the ideal shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays^ at thousands of stores nationwide.

To find out more about Q Card, or to apply online, please visit qcard.co.nz.

* Purchases from evolution.co.nz will be on your Q EFTPOS Plan.

^ Information about Q Card: A minimum purchase amount may be required. Account fees may apply. Available on Flexi Payment, Fixed Instalment or EFTPOS Plans. For interest free only deals, monthly payments may be required throughout interest free period. Q Card Standard Interest Rate applies to any outstanding balance at end of payment holiday or interest free period. Q Card lending criteria, fees, terms and conditions apply.

Accepted credit cards
We accept the major credit-cards on a fully secure SSL server page.
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